Our products are available online on our website www.petitesreines.com, in our showroom located at 28, rue Boissy d'Anglas 75008 and at the Bon Marché Rive Gauche (New mobility space VELOLOVE DRC opposite Conran Shop)
We chose the KLICKFIX® adaptor system for its universality and quality. This adapter is the No. 1 reference on the market, compatible with 95% of bicycles (electric and non-electric). A few brands are currently not compatible: Vanmoof and Brompton.
The Klickfix® adaptor system is included for any purchase of a basket on our website www.petitesreines.com. It is also available in most bicycle e-shops on the internet, at your local bicycle dealers and at the Bon Marché.
We recommend the K0211EBL model offering security with key and maximum peace of mind. Other references without lock are also available from authorized retailers.
If the luxury is to buy quality products, beautiful, durable, made in the shortest possible circuit… then Laura is undoubtedly the first luxury product that you will offer to your bike.
The top of the basket: Laura is not a simple basket, but a complete program to accompany you in your daily life on foot and by bike. Tailor-made for your needs, Laura is supplied with its leather and textile strap, made in the tradition of leather craftsmanship in Portugal, and with its water-proof pouch from dormant stocks.
An artisanal product: Laura, is made 100% by hand and comes from the shortest possible circuit, in collaboration with quality partners, driven by the same desire for excellence in our products.
Good news: YES! And this in less than 5 minutes. To prove it to you, we have lent ourselves to the exercise. Find the tutorial on Youtube now.
Our basket is made of aluminum wire and then painted. Designed with a strong requirement for resistance and robustness, it does not require any particular maintenance. Our pouch is machine washable at 30°, inside out to protect the screen-printed logo.
Our MAYA bridle is also washable in warm, soapy water. The leather of MAYA bridles is water resistant and can be nourished with a colorless leather care cream.
We look forward to seeing you in our showroom located at 28, rue Boissy d'Anglas 75008 Paris. Finally, we will come to meet you during event pop-ups. The calendar of these events can be found on Instagram.
The Laura Basket you were dreaming of is no longer available, don't panic! Just contact us at the following address: email@example.com we will keep you informed as soon as it is available again.
Delivery & return
Your order will be shipped within 2-3 working days. Once the shipment has been confirmed by our workshop, you will receive an email with your tracking number and a link to track your package. The deadlines are 5 working days and up to a week for foreign countries.
Once the delivery confirmation email has been received, a tracking link will be sent to you. In one click you will view the status of the delivery. A delay of 24 hours is sometimes required to update the first information.
If the delivery of your package exceeds the estimated time, first check that your delivery address is correct. Orders with invalid addresses are likely to be returned to us and cause a delay in re-delivery.
If the package was lost during delivery, please contact us by email at firstname.lastname@example.org as soon as possible. Your email must include a sworn statement of your non-receipt as well as a copy of your identity card.
However, if the package was delivered to the correct address, we cannot be held responsible for the loss or theft of the package.
This is quite possible, you just need to proceed with the exchange request via the email address email@example.com indicating your order number and indicating the reference of the product you want. The exchange is only possible for a similar product within a maximum of 14 days subject to an intact product.
In the event of a damaged package, please contact us via the email address firstname.lastname@example.org with supporting photos. You have 3 days to report a damaged package to us.
We are really sorry to hear that your LAURA BASKET does not meet your expectations. You can return your basket to us within a maximum of 7 days at the following address: PETITES REINES AT RDSL 100 Rue de Houdan 28410 Saint-Lubin-de-la-Haye, FRANCE Return costs are your responsibility.
The refund will be made once the receipt of your return and verification of the condition of the product. The basket must be returned to us in the same conditions as you received it, accompanied by its pouch and strap.
After-sales service at Petites Reines is the team itself. You are never better served than by yourself! Contact us on instagram @petitesreinesparis or on email@example.com and we will be happy to accompany you throughout your purchase.
As you will have understood, the project is much larger.
We imagined Petites Reines as a design and lifestyle brand to support women in soft mobility (on foot, by bike, etc.) and in their life in the city. We wanted to start with one of your priorities: to be able to transport your belongings with style and panache, on foot or by bike. This is how the LAURA basket was born. The rest of the program, a complete universe to support nomadic women and give them style at all paces.
Petites Reines is also a community of women, who ride their bikes like in life, and whom we want to connect with each other. The podcast La voie est libre, inspirational webzine, physical events... a lot is on the agenda.
Do not hesitate to contact us at the following address: firstname.lastname@example.org